Auburn, CA

Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. Introduction

Auburn Porta Potty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or rental services
  • Contact us via phone, email, or contact forms
  • Subscribe to our newsletter or marketing communications
  • Create an account on our website
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (phone number, email address, mailing address)
  • Business information (company name, job title)
  • Event details (date, location, type of event, number of guests)
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website or source
  • Device information (mobile device ID, screen resolution)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our porta potty rental services
  • Processing rental requests and managing bookings
  • Communicating with you about your rentals, including confirmations and updates
  • Providing customer support and responding to inquiries
  • Sending marketing communications (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and website performance
  • Complying with legal obligations
  • Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors
  • Website hosting and maintenance providers
  • Email marketing services
  • Analytics providers
  • Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

  • Court orders or subpoenas
  • Government investigations
  • Legal proceedings
  • Protecting our rights and property
  • Ensuring user safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at (530) 248-2025 or email us through our contact form.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Auburn Porta Potty

Phone: (530) 248-2025

Email: Contact us through our contact form

Address: Auburn, CA 95603

Business Hours: Monday - Sunday, 6:00 AM - 10:00 PM